Senior Support Engineer

Title: Senior Support Engineer

Location: Remote

Length: 8 months

Start Date: 5/02/22

No Visa Restrictions

Cuboid LLC is seeking a Senior Support Engineer to join their team and will be responsible for providing the expertise in the following technical support areas:

• Design & Development in the integration of application and interfaces

• Use project management methodologies and System Life Cycle to implement resolution in support of client’s requirements and initiatives

• Participate in development efforts by performing detailed incident analysis

• Develop detailed designs/resolutions with Support Engineer-Lead and Integration Architect input

• Implement code changes, and test scenarios to meet business requirements

• Will mentor Support Engineers to ensure their support and development responsibilities align to standards.

• Understanding of log files, Java exceptions, system & application errors, etc. to determine root cause in a timely fashion will be critical.

Required Skills:

• Understand critical business processes and prioritize incidents accordingly

• Ability to communicate effectively with all levels of the organization, including senior business and technical management, and strategic partners is essential.

• Bachelor’s required; an additional four (4) years of experience in designing and developing software may be considered in lieu of degree.

• Five (5) years of experience designing and developing software with the ability to design and implement services-based integration solutions or demonstrated equivalent knowledge required.

• Advanced knowledge of SQL required.

• Experience with integration tools and services using Java, along with web services technologies and tools (WSDL, SOAP, XML, Message-oriented middleware (MOM), “ESB” Enterprise Service Bus) in a SOA environment is required. Python, AWS cloud technologies, Spring and Spring Boot experience is preferred.

• Experience with methodology based development, including agile and waterfall.

• Strong analytical abilities to accurately determine root cause in a timely fashion.

• Ability to work in both Linux and Windows environments.

• Experience in all aspects of the System Development Lifecycle

• Ability to guide Support Engineers, work as part of a team or to be self-directed as required. Leads by example and serves as a mentor for other team members.

Interested can apply through Career portal i.e., https://cuboidits.com/careers.html for any immediate assistance kindly reach out to jill@cuboidits.com

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

For certain assignments, Covid-19 vaccination and/or testing may be required by Cuboid IT Solutions or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Cuboid representative for more information.