DWU - CESC - Supplier Quality Technician AMA - 1st Shift

Key Responsibilities: General • Knows and complies with departmental, site, and company policies and procedures including the proper wear and use of required personal protective equipment. • Participates in improvement projects; uses common problem solving techniques while working alone or in teams. • Communicates effectively with the assigned team, support teams, engineering and management. • Maintains housekeeping and safety in work areas. • Remains flexible and performs other miscellaneous duties and business needs, as required, to get the job done. • Completes work with minimal supervision. • Operates within team-based work system and rotates job routine as needed. • Communicates technical information to Internal/ External customers, Materials Group and Suppliers regarding projects and quality related issues. • Participates in training and personal development; assists in training department personnel and apprentices. • Understands and applies appropriate company and department rules and guidelines to work. Core • Perform rework, scrap transactions, external rework transactions, and generate NCMRs and other appropriate reports • Actively work with suppliers and coordinate with purchasing personnel and others to improve quality • Highlight and write process documentation and make updates as appropriate, to stay current with product and process changes • Collect, analyze and display out of process data. When problems arise, engage in formal leadership of 7-step problem-solving process • Take appropriate actions to protect the customers (ie: lead sort actions, establish interim containment actions). Collect data related to quality problems and lead quality • corrective action teams. • Communicate with all levels of management when necessary and the assigned team and all support teams. • Work with engineering and skilled trades as needed for defect prevention and problem resolution. • Quality system knowledge required • 1st point of contact for production support • Lead Supplier, Customer or Manufacturing quality issues to closure using recognized problem solving techniques 7 Step or A3 • Standard of documentation must be of adequate quality to provide to • Prioritize work of Quality Associates, 3rd Party Screening companies and suppliers on site at CEP • Line audits and over checks • Populating quality paperwork • Raising FIRGs, MNCs, CARs and SCARs • Direct communication to suppliers, customers and other functions as required – including but not limited to email, phone and face to face • Basic measurement of parts as required • Ability to read engineering drawings and good understanding of GD&T • Lead PFMEA and Control plan activities Specialized • User knowledge of statistical process control. • User knowledge of precision measurement, blueprint interpretation and geometric dimensioning and tolerancing (GD&T). • User knowledge of shop math, including trigonometry. • User knowledge of Microsoft Office (ability to develop PowerPoint presentations, use of Excel for data collection and graphics, and Word for technical report writing).