Sr. Manager, Data Analytics

As the Senior Manager of the Customer Data Analytics team at Cyara, you will play a crucial role in ensuring that our customer-facing teams have access to data, information, and meaningful insights into customer usage and value. You will lead a team of Database Engineers and Data Analysts responsible for guiding data analysis projects and supporting the Sales, Customer Success, and Value Engineering teams. Key Responsibilities: - Team Leadership and Development - Lead and coordinate the team of data engineers and analysts to provide project delivery and real-time operational support for the Cyara Go-To-Market functions, focused on customer product-usage data - Hire, train, and develop team members to ensure high performance and fit for Cyara culture - Develop project plans and timelines to manage the work of the team and manage projects to mitigate risks and ensure timely delivery - Data Engineering and Analytics Delivery - Provide technical design, guidance, and delivery oversight related to creating and maintaining database systems and structures to support the data extraction, integration, reporting, and analysis needed - Ensure systems stay reliable, stable, and efficient, troubleshooting and directing troubleshooting efforts where needed, within and across data and integrated systems - Collaborate with internal stakeholders across Sales, Customer Success, Value Engineering, and R&D to define product metrics and analytics appropriate to drive data-driven decision-making - Experience & Qualifications: - Minimum 12 years of experience in Information Services/Technology - Minimum 12 years of experience as a Database Administrator with Microsoft SQL - Minimum of 4 years of experience leading data engineering or analytics teams - Strong understanding of business processes, commercial impacts, and value models - Strong analytical, critical thinking, and problem-solving skills - Strong technical skills including SQL performance tuning and optimization Why you should join us: At Cyara, you'll have the opportunity to work with a group of people who share common goals, are driven by a similar passion, and value the expertise of their peers. Cyara is committed to being an equal opportunity employer, focused on building and maintaining a diverse, inclusive, and authentic workplace. You will enjoy a flexible work environment, competitive compensation, and a results-oriented, fast-paced work culture that is focused on continuous improvement. Cyara cares for its employees and offers a positive atmosphere where you'll get the chance to work for a global, growing company with an all-inclusive team of innovators. Interested Apply online now. As the Senior Manager of the Customer Data Analytics team at Cyara, you will play a crucial role in ensuring that our customer-facing teams have access to data, information, and meaningful insights into customer usage and value. You will lead a team of Database Engineers and Data Analysts responsible for guiding data analysis projects and supporting the Sales, Customer Success, and Value Engineering teams. Key Responsibilities: - Team Leadership and Development - Lead and coordinate the team of data engineers and analysts to provide project delivery and real-time operational support for the Cyara Go-To-Market functions, focused on customer product-usage data - Hire, train, and develop team members to ensure high performance and fit for Cyara culture - Develop project plans and timelines to manage the work of the team and manage projects to mitigate risks and ensure timely delivery - Data Engineering and Analytics Delivery - Provide technical design, guidance, and delivery oversight related to creating and maintaining database systems and structures to support the data extraction, integration, reporting, and analysis needed - Ensure systems stay reliable, stable, and efficient, troubleshooting and directing troubleshooting efforts where needed, within and across data and integrated systems - Collaborate with internal stakeholders across Sales, Customer Success, Value Engineering, and R&D to define product metrics and analytics appropriate to drive data-driven decision-making - Experience & Qualifications: - Minimum 12 years of experience in Information Services/Technology - Minimum 12 years of experience as a Database Administrator with Microsoft SQL - Minimum of 4 years of experience leading data engineering or analytics teams - Strong understanding of business processes, commercial impacts, and value models - Strong analytical, critical thinking, and problem-solving skills - Strong technical skills including SQL performance tuning and optimization Why you should join us: At Cyara, you'll have the opportunity to work with a group of people who share common goals, are driven by a similar passion, and value the expertise of their peers. Cyara is committed to being an equal opportunity empl