MS Sql Support Engineer (New Delhi)

Job Purpose (Job Summary): To provide support for business application systems in specified business areas related to the CRM / service / publishing industry. Key Responsibilities / Duties: - Possess strong knowledge of SQL Server, including writing, analyzing, troubleshooting, and optimizing Stored Procedures, Functions, Views, and Queries. - Resolve application issues, raised by clients on a day-to-day basis, in an effective and timely manner - Maintain system support documentation for all supported applications, ensuring it is kept up to date within Application Profiles - Develop and manage productive relationships with key business partners including monitoring of Service Level Agreements and conducting regular service review meetings - Monitor system integrity through daily system checks, to ensure a high standard of service is provided to clients - Assist with regular system upgrades on applications by reviewing functionality changes (recent/amended), system testing, client training and updating of support documentation - Maintain application issues log to capture any system enhancements, bugs or new business requirements, to be reviewed with the business units on a regular basis - Advise the team leader in developing improvements to support team processes and procedures and ensure agreed procedures are followed - Provide out of hours and weekend support when required as agreed with manager - Assist with project work on supported applications from time to time Key Skills SQL support, Database Support, MIS, SQL, database support engineer, system support, system engineer, Application Support, System Enhancement, Maintain System Support Desired Profile Skills / Other Personal Attributes Required: - Must have a technical knowledge of SQL Server/ SQL Queries. - Must have strong problem solving capabilities with an analytical, methodical approach - Must have zeal in analyzing technical problems, and of proposing and implementing solutions - Must demonstrate a stro .