Padmi

jr. IT Support Engineer (Vikaspuri)

Delhi NCRPosted 1 month ago
IT supportJuniorFull Time; Regular
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Junior IT Executive Position: Junior IT Executive Department: IT Infrastructure & Support Location: Janakpuri, New Delhi Employment Type: Full-Time Job Summary D Succeed Learners Pvt. Ltd. is looking for a proactive and technically skilled Junior IT Executive to provide day-to-day IT support and ensure the smooth functioning of the organization's IT infrastructure. The ideal candidate should have hands-on experience in hardware and software troubleshooting, networking, desktop support, and basic information security practices. Key Responsibilities Hardware & Desktop Support - Diagnose and troubleshoot hardware issues related to desktops, laptops, printers, and peripheral devices. - Install, configure, and maintain desktops, laptops, and computer hardware. - Perform hardware repairs, upgrades, and preventive maintenance. - Assemble and configure new computer systems. Software Support - Install, configure, and troubleshoot Windows operating systems and application software. - Resolve software-related issues and user queries. - Perform software updates, patches, and antivirus installations. - Maintain software licenses and ensure compliance. Technical Support - Provide first-level technical support to employees. - Resolve IT-related issues through remote and on-site assistance. - Escalate complex issues to senior IT personnel when required. - Maintain IT support tickets and ensure timely resolution. Networking - Configure and troubleshoot LAN, Wi-Fi, routers, switches, and network connectivity. - Monitor network performance and resolve connectivity issues. - Assist in setting up and maintaining office networking infrastructure. - Support internet connectivity and network device configuration. Information Security - Ensure endpoint systems are protected with antivirus and security updates. - Support implementation of basic IT security policies and procedures. - Maintain user access permissions and password management. - Assist in safeguarding company data and IT assets. CCTV, Camera & DVR Support - Install, configure, and troubleshoot CCTV cameras and DVR/NVR systems. - Monitor CCTV system health and coordinate repairs when required. - Maintain recordings and support surveillance infrastructure. Multimedia Support - Set up projectors, conference room equipment, audio/video systems, and presentation devices. - Test multimedia equipment before meetings and training sessions. - Troubleshoot audio, video, and display-related issues. Asset Management - Maintain inventory of IT assets including laptops, desktops, networking devices, and accessories. - Track hardware allocation and maintain asset records. - Coordinate warranty claims and vendor support. Preventive Maintenance - Conduct regular preventive maintenance of IT equipment. - Ensure systems are optimized for performance and security. - Prepare maintenance reports and recommend upgrades when necessary. Required Skills - Hardware troubleshooting and repair - Desktop and laptop support - Windows OS installation and configuration - Software installation and troubleshooting - Networking (LAN, WAN, Wi-Fi, TCP/IP) - Router and switch configuration (basic) - CCTV Camera & DVR installation and troubleshooting - Information Security fundamentals - Printer and peripheral device support - Multimedia equipment setup and support - Remote desktop support - Solid analytical and problem-solving skills - Good communication and interpersonal skills Preferred Qualifications - Bachelor's Degree or Diploma in Computer Science, Information Technology, Electronics, or a related field. - 13 years of experience in IT Support, Desktop Support, or Hardware & Networking. - Certifications such as CCNA, CompTIA A , N , MCSA, or equivalent will be an added advantage. Preferred Candidate Profile - Strong troubleshooting and diagnostic skills. - Ability to work independently and manage multiple support requests. - Customer-focused attitude with excellent communication skills. - Willingness to travel between office locations if required. - Ability to work under pressure and meet service timelines. Compensation: 12,345.52 - 40,791.37 per month Work Location: In person Junior IT Executive Position: Junior IT Executive Department: IT Infrastructure & Support Location: Janakpuri, New Delhi Employment Type: Full-Time Job Summary D Succeed Learners Pvt. Ltd. is looking for a proactive and technically skilled Junior IT Executive to provide day-to-day IT support and ensure the smooth functioning of the organization's IT infrastructure. The ideal candidate should have hands-on experience in hardware and software troubleshooting, networking, desktop support, and basic information security practices. Key Responsibilities Hardware & Desktop Support - Diagnose and troubleshoot hardware issues related to desktops, laptops, printers, and peripheral devices. - Install, configure, and maintain desktops, laptops, and computer hardware. - Perform hardware repairs

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