IT & Office 365 Support (India)

IT & Office 365 Support Work time:7pm to 4am IST (Mon to Fri) Salary:4 to 6 lakhs per annum Experience:2 to 3 years Job Type:Full Time (Remote - Work from home) Benefits:PF, Medical Insurance, Life Insurance Job Description: - Manage and configure user software and devices in full-remote and global environment and supporting a full cloud workplace - Support Office 365; SharePoint. Micrsoft Exchange, Active Directory, OneDrive. - Troubleshoot issue over channels such as Teams, LogMeIn, Quick Assist. - Maintain task sheets and regularly update clients on the development of the project. - Work autonomously in a collaborative, completely remote environment - Expertise in managing the support functions post implementations. - Willing and capable on working on and handling multiple clients - Good communication skills and fluency in English. - Self-motivated and willing to learn, adapt, grow in IT knowledge. - Learn new technologies and skills by research and practice. Skills: - At least 2 years hands-on experience in working on Microsoft Products and services such as OneDrive, SharePoint, Intune, Windows Defender. Microsoft Exchange, etc - At least 2 years hands-on experience in IT Help Desk Support role; Hardware/Software troubleshooting. - Knowledge of PowerShell, Power Automate will be preferred but not necessary. - Experience working with any ticketing system such a Jira. - Certification: M365 admin certification or any other cloud related Certification. (Preferred but not necessary) - Good communication skill Salary: 300,000.00 - 600,000.00 per year Day range: - Monday to Friday Shift: - Evening shift Experience: - total work: 2 years (required) Work Location: Remote .