Software - Business Analyst

The roles of a business analyst are to gather, review and analyze data regarding the business and its operations; prepare models and process maps for improvements; and communicate findings and suggestions to key stakeholders.

Responsibilities

• Requirements Gathering: Proficient in reviewing/inventing processes or systems of a Business. Understand customers' diverse, specific business needs. Collaborate with stakeholders to understand business requirements. Conduct interviews to gather detailed requirements. Document and validate requirements to ensure they meet business needs.

• Stakeholder Communication: Act as a bridge between business units and IT teams. Prepare and present reports, presentations, and proposals to stakeholders. Manage stakeholder expectations and address any concerns or issues.

• Process Improvement: Evaluate existing business processes and identify areas for improvement. Develop and propose solutions to enhance efficiency and effectiveness. Implement process changes and monitor their impact.

• Documentation: Create and maintain comprehensive documentation for business processes, requirements, and solutions. Ensure documentation is accurate, up-to-date. Create High Level Documents (System Architecture Diagram, Activity Diagrams, Wire-frames)

Skills and Competencies

Analytical Thinking: Ability to analyze complex data and processes to identify problems and solutions. Communication: Strong verbal and written communication skills to interact effectively with stakeholders and team members. Problem-Solving: Ability to develop innovative solutions to business challenges. Technical Proficiency: Familiarity with data analysis tools, databases, and software development processes. Project Management: Skills in managing projects, including planning, execution, and monitoring. Attention to Detail: Precision in documenting requirements and specifications to ensure accuracy. Adaptability: Ability to adjust to changing business needs and priorities.

Proficiency in Tools : Analyse Customer Requirements and record them efficiently as Customer Notes & FRD (Feature Requirements Document). Create System Architecture Diagram, Activity Diagrams, Wire-frames using Figma, Whimsical, etc. Competent in writing reports and making presentations to highlight the requirements: Usage of PPT Excellent knowledge of Google Spreadsheet/Ms-Excel.

Education :

Bachelor’s Degree in Information Technology or Computer Science or MCA or BCA Certifications: CBAP, PMI-PBA, Agile, etc. (optional but valuable) Postgraduate Education like an MBA or Master’s in Information Systems (optional but valuable).