ERP Implementation - QuickBooks

Role & responsibilities Client Consultation & Needs Assessment: Work closely with Enterprise Suite customers to understand their unique business needs, financial processes, and existing systems to tailor and optimize their IES setup. Enterprise Suite Implementation & Configuration: Lead the end-to-end implementation of ES, including core accounting, payroll, and payments functionalities. This involves supporting the customer through system configuration, coordinating data migration (simple to complex), and ensuring proper integration with other systems. Product Expertise & Training: Provide expert guidance and hands-on training to clients and their teams on how to effectively leverage ES features, tools, and reporting capabilities. Address customer queries and troubleshoot technical issues that arise during implementation. Multi-Entity Accounting Specialization: Apply advanced accounting expertise to support the customer through configuring ES for multi-entity companies, ensuring accurate financial reporting and streamlined operations across consolidated entities. Issue Resolution & Orchestration: Collaborate with internal teams (e.g., product support, professional services, sales, CSMs) to resolve complex customer challenges and ensure a seamless onboarding journey. Act as a central point of contact for implementation-related activities. Best Practices & Customization: Advise clients on best practices for using ES and customize settings, reports, and dashboards to meet specific business requirements. Feedback Loop: Capture and relay customer feedback to product and engineering teams to drive continuous improvement of the IES platform and implementation processes. Preferred candidate profile Flexible working in complete night shift