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About the role
Qualifications and Experience: Must Have Skills/Project Experience/Certifications * 6-9 years of technology consulting experience, with a focus on cloud operations. * Minimum of 3-4 years of hands-on experience with Amazon Connect and related AWS services. * Proficiency in designing and implementing Amazon Connect contact flows integrated with Python, Lambda, and JSON. * Strong working knowledge of AWS services, including but not limited to: AWS Connect, Lex, Polly, Lambda, CloudWatch, Kinesis, Glue, S3, Redshift, SNS, and SQS. * Solid scripting skills in Python, with the ability to write SQL queries and perform string analysis. * Familiarity with modern DevOps tools and techniques, including GitHub, CI/CD, and Docker. * Experience with agile/iterative methodologies for implementing cloud projects. * Demonstrated ability to translate business and technical requirements into effective technical designs. * Good understanding of end-to-end project delivery methodologies for cloud projects. * General knowledge of cloud computing technologies and current trends. * Experience working on CI/CD/DevOps pipelines is a plus. Good to Have Skills/Project Experience/Certifications: * Experience working on CI/CD/DevOps pipelines is a plus.
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