Advanced IoT Technician, 1st Shift

Skip to main content.

View More Jobs

Advanced IoT Technician, 1st Shift

Athens, TN, United States

Job Description

Join the high-tech world of DENSO Manufacturing Athens Tennessee, Inc., a global company and industry leader in advanced technology, components, and systems – A world-class workplace in Athens. As we continue to expand, we are looking for team-oriented associates who are committed to continuing our success.

Key Duties and responsibilities -

• Utilizes in depth knowledge of IOT applications to analyze and correct problems associated with manufacturing lot trace management system due to incorrect use, input, setup, etc. Determines if problem is code related and if so, escalates to Development staff.
• Clearly and concisely communicates current condition, actions taken and next steps to resolve incident to chain of command and stakeholders utilizing standard communications protocols such as teams, outlook, etc.
• Coordinates identification of root cause and countermeasure implementation for prolonged incidents. Reports status and completion to chain of command and stakeholders.
• Has access and ability to analyze the necessity and conduct server reboot when needed.
• Utilizing an understanding of overall system components and their interaction, determine when and whom to engage in order to restore normal production operation, including escalation to development team, or other ITDC members.
• Conduct complex searches based on customer requests to provide part information utilizing SQL queries.
• 24/7 on call emergency support rotation required.
• Up to 15% North America travel required.
• Develop documentation, create training plans, and conduct training for Helpdesk and other support staff.
• Utilizes tools such as Sys internals, Grafana, Gray-log to analyze and correct in house application specific problems
• Conducts initial investigation into server issues related to IOT systems and identifies and resolves issues with CPU/memory usage and services.
• Coordination of incident resolution activities for IOT systems.
• Creation of tables for new product in lot trace management systems
• Proactively and promptly responds to customer Service, Incident, Change, and Problem requests

Skills and Abilities -

• Understanding of Manufacturing processes and how these processes relate to IOT applications such as lot trace management, warehouse management systems, andon systems, etc.
• Must possess a very strong ability to effectively analyze and repair complex, highly integrated IT/OT systems.
• In depth understanding of IT/OT infrastructure systems and tools and ability to utilize these to analyze and correct issues related to these systems.
• Excellent written and verbal communication skills
• Strong commitment to excellent customer service
• Ability to coordinate activity with other internal groups whose systems are dependent upon or provide input to OT systems.
• Relational understanding of and ability to analyze and correct system issues related to API, server, network, gateway devices, db and others.
• Knowledge of OT systems utilized in the manufacturing environment as related to IOT data etc.
• Strong knowledge of networking technologies and terminologies including sub-netting, IP addressing, VLAN’s and troubleshooting
• Excellent analytical skills with an ability to independently evaluate and develop innovative solutions to complex problems, applying knowledge of specialty area and use of sound judgement
• Ability to properly use ticketing system in order to respond to customer requests and appropriately document requests and resolutions.

Education/Experience

• High school diploma
• 2 years of relevant experience

Preferred

• Associates Degree in relevant field
• Relevant Certifications
• 3 plus years experience

Shift Details -

1st shift 7:00am-3:30pm

Benefits

• Starting pay $34.00

• Medical, Dental, and Vision benefits

• Short term and Long term Disability Insurance

• 401(k) savings plan with 4% company match and discretionary company year-end contribution

• Tuition reimbursement after 1 yr. for job-relevant courses/programs

• 13 paid holidays per year

• 104 hours paid vacation days (prorated the first year based on hire date)

Reasonable Accommodation Notice

Disabilities Act (ADA), the California Fair Employment and Housing Act (FEHA), and any other applicable federal, state, or local law, it is the policy of DENSO to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for DENSO. The policy regarding requests for reasonable accommodation applies to all aspects of the hiring process. If reasonable accommodation is needed, please contactTAApplicationSupport@na.denso.com.

Equal Employer Opportunity

DENSO is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information (including testing and characteristics), sexual orientation, gender identity, national origin or ancestry, citizenship status, age, disability, veteran status, uniformed service member status, or any other status protected by federal, state or local law.

Apply Now

Job Info

• Job Identification24321
• Job CategoryEngineering
• Posting Date06/30/2026, 05:31 PM
• Degree LevelHigh School Graduate
• Job ScheduleFull time
• LocationsDMAT Athens

Similar Jobs

See More Jobs

• Career Areas
• About US

I am an employee

Cookies PolicyLearn more

Accept CookiesDecline Cookies

Are You Still With Us?

It seems you've been gone for a while. For security reasons we will end your session automatically in 03:00 unless you would like to continue working.

End SessionContinue Working

Work Summary

This summary is generated by AI Assist. Click inside the summary text box to make changes as necessary.

DiscardAdd Summary

Page Advanced IoT Technician, 1st Shift - DENSO Career Connection Careers loaded