SAP Sales and Distribution Functional Analyst - Gurgaon, India

Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina, USA. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.

Bringing out the best in people

As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we’re looking for the best to join us.

Working at Dentsply Sirona you are able to:

Develop faster - with our commitment to the best professional development.

Perform better - as part of a high-performance, empowering culture.

Shape an industry - with a market leader that continues to drive innovation.

Make a difference -by helping improve oral health worldwide.

Scope

The SAP Sales and Distribution Functional Analyst is a global role responsible for the day-to-day support of SAP S4 Hana Sales and Distribution and related module. In this role, you will analyze and troubleshoot user incidents occurring within the production system. Responsibilities include configuring and maintaining SAP Sales and Distribution and related Modules. Working with Global Process Owners, Business Process Leads, ABAP team and others within the ERP community.

Key Responsibilities

ERP Sales and Distribution Functional Expert

Provides excellent functional support, training, and troubleshooting to end-users for SAP SD and related modules globally

Liaises between end-user community and development team to solve user problems

Maintains clear understanding of related business processes

Collaborates with key stakeholders and users to gather business requirements, analyze current processes, and identify opportunities for optimization

Creates detailed functional specifications for developments

Works closely with extended ERP team to test and deploy solutions

Maintains comprehensive, up-to-date documentation for all configurations and processes

Develops test scripts, performs rigorous unit testing, and coordinate User Acceptance Testing to ensure solution integrity and quality

Collaborates and shares knowledge within extended ERP team

Adheres to Corporate Global IT compliance practices

Functional Expertise:

Deep understanding of SAP Sales and Distribution business processes

Proficiency in SAP SD module configuration

Understanding of integration points with other SAP modules (FI, MM, etc.)

Experience with end-to-end SAP implementations

Excellent analytical, problem-solving and communication skills

Experience liaising with ABAP/Technical team, translating user requirements into actionable development tasks

Collaboration with Support team members on technical issues.

Experience in a regulated industry (medical device, pharmaceutical, etc.) is strongly desired.

Competencies and Key Skills and Experience

Typical Background

Key required skills, knowledge, and capabilities:

Education:

Bachelor’s degree in a related area (Computer Science, Computer Engineering, Information Technology

SAP SD or other certification desired

Language skills

English - Advanced (C1), any other language is an advantage.

Years and Type of Experience:

3-5 years of experience in similar role.

Experience with SAP SD or related modules

Experience with Service and/or Repairs module is a plus

Key Required Skills, Knowledge and Capabilities:

Internationally and culturally aware

The ability to handle multiple and shifting priorities without losing focus is necessary.

Ability to communicate complicated issues in an easy to understand and concise method.

Pro-active, positive attitude, high-energy, motivated, enthusiastic with an outgoing, can-do attitude.

Personal computer skills are required and advanced skills with excel, word and access is a must.

Key Leadership Behaviors

Teamwork – Defines success in terms of the whole team

Customer Focus – Is dedicated to meeting the expectations and requirements of internal and external customers and seeking to make improvements with the customer in mind

Strategic Thinking – Applies experience, knowledge, and perspective of business and external or global factors to create new perspectives and fresh thinking

Problem Solving – Can analyze problems and put together a plan for resolution within the scope of responsibility

Drive for Results – Can be counted on to reach goals successfully

Accountability – Acts with a clear sense of ownership

Innovation and Creativity – Brings creative ideas to work and acts to take advantage of opportunities to improve business

Leading Change – Adapts to changing priorities and acts without having the total picture

Consistently meets Dentsply Sirona standards, ethics and compliance requirements

Self-motivated , conscientious with a desire to exceed

Dentsply Sirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona.

If you need assistance with completing the online application due to a disability, please send an accommodation request to careers@dentsplysirona.com . Please be sure to include “Accommodation Request” in the subject.