Senior Manager

The purpose of this role is to lead, develop and improve teams of software engineers with various skills, so that a high-quality end product is delivered. To provide technical guidance, to support analysis and design in order to deliver products aligned to the customer s requirements and company standards. Business Title : Senior Manager Years of Experience : 14+ years in professional software engineering, with 5+ years in engineering management Job Description Engineering Managers at Merkle lead delivery for Promotions and Loyalty Services platforms, ensuring quality, performance, and client outcomes across software development, QA, and engineering operations. They manage multi-disciplinary teams, partner with global stakeholders, contribute to solutioning and pre-sales, and make critical decisions on technology, delivery, and people management. Must Have Skills Technical fluency in JavaScript (ES6+), Node.js, MySQL (or similar) RESTful API development, integration, and microservices architecture Frontend technologies: HTML5, CSS3, Vue.js (or similar) Version control (Git, GitHub) and CI/CD practices Strong understanding of system architecture, design principles, and engineering best practices Proven leadership in scaling engineering organizations Strong client and stakeholder management with global teams Excellent communication, influence, and collaboration skill Experience with pre-sales, scoping, estimation, and account growth People leadership: hiring, performance management, career development Good to Have Skills Perl experience in production environments Java (Spring/Spring Boot, Hibernate) AWS or other cloud platforms QA leadership, automation strategy, and test frameworks Containerization (Docker, Kubernetes) and DevOps practices Domain experience in Promotions, Loyalty, MarTech, or consumer engagement platforms Experience in global services / consulting / digital agency environments Strong documentation and executive communication skills Key Responsibilities Delivery Management : Own delivery quality, timelines, KPIs, compliance, and risk mitigation Team Management : Lead multi-disciplinary teams, drive capability building, foster culture, manage utilization Client Management : Act as primary engineering contact, run reviews, manage risks, build trusted-advisor positioning Stakeholder Management : Align with internal leadership, collaborate across workstreams, represent in leadership forums Scoping & Pre-sales: Partner on new opportunities, lead solution design, maintain estimation frameworks, identify growth opportunities Educational Qualification Bachelor s degree in Computer Science or related field (or equivalent hands-on experience) Certifications (If Any) Cloud certifications (AWS, Azure, GCP) Scrum/Agile certifications DevOps-related certifications Shift Timing Likely standard business hours in India (IST) with occasional overlap for US/EMEA clients. Location: DGS India - Mumbai - Thane Ashar IT Park Brand: Merkle Time Type: Full time Contract Type: Permanent Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.