Source description
About the role
Hardware and Software Support: Provide technical support for desktops, laptops, printers, and other hardware devices. Troubleshoot and resolve software-related issues for end-users. Install, configure, and maintain software applications. Network Support: Maintain and troubleshoot the organizations local area network (LAN). Assist in the configuration and management of routers, switches, and other networking equipment. Data Backup and Recovery: Implement and monitor data backup procedures to ensure the integrity and availability of critical data. Develop and execute data recovery plans in the event of system failures. Data Security: Implement and enforce security measures to protect sensitive data. Stay current with the latest cyber security threats and technologies to proactively address potential risks. Maintenance of Hospital Software: Manage and maintain Hospital Management Information System (HMIS), Tally, and other relevant software applications. Collaborate with software vendors to ensure timely updates and patches. Requirements: Proven experience as an IT Support Executive or similar role. Strong knowledge of hardware, software, and networking concepts. Familiarity with hospital-related software such as HMIS and Tally. Experience in data backup, recovery, and security. Excellent problem-solving skills and the ability to work independently. Good communication skills to interact effectively with end-users and team members. Availability for part-time work during specified hours.