Technical Product Manager

DexCare is building the AI-first patient navigation platform that health systems rely on to connect patients with the right care, fast. The Platform Foundations team owns the trust and control layer that every product at DexCare — and every customer that integrates with us — depends on: authentication, identity, tenant and license management, and the API gateway that fronts our services.

We're looking for a Technical Product Manager to own this foundation. You'll define how identity and access work across a multi-tenant healthcare platform, balancing security, compliance, and scale with the need for a frictionless experience for end users, administrators, and the engineering teams who build on top of your platform.

Identity & Authentication: Roadmap and requirements for authentication (SSO, MFA, federated identity), session management, and secure user lifecycle across consumer, provider, and admin personas.

User & Tenant Management: Multi-tenancy architecture decisions, tenant provisioning/configuration, role-based access control, and org-hierarchy modeling that scales as DexCare adds health system customers.

License Management: Product requirements for entitlement models, usage tracking, and license enforcement that support DexCare's commercial packaging and billing needs.

API Gateway: Prioritization for the gateway layer — rate limiting, routing, versioning, and access policies — that other internal teams and external partners build against.

Cross-Functional Partnership: Work closely with Security, Engineering, Compliance, and Commercial teams to ensure the platform meets healthcare-grade security and privacy requirements (HIPAA, SOC 2, FedRAMP) without slowing down product velocity.

Roadmap & Prioritization: Translate platform reliability, security, and scalability needs into a prioritized backlog; make explicit build-vs-buy and sequencing tradeoffs.