Shadow implementations done by junior team members

Position Assistant Manager MIS & Tech Location Based in Bengaluru, with travels to other Dhwani Location Purpose of Job is tasked with providing his/her technical and professional expertise for the MIS & Tech Program. The prime focus areas will be Requirement Analysis, Testing, Implementation & Support of our software products for the NGOs. A general understanding of technology and software Duties and Responsibilities Develop knowledge of multiple cloud-based solutions developed by Dhwani for the social sector Engage with customers, understand their requirements, and provide customized workable Train NGO s staff on using the various solutions and provide on-going support Identify any gaps in the product features, document the Requirements for development Research for any existing open source or other suitable software already available for new Participate in architecture & design discussions with software development team Testing of periodic releases of the software Should participate in Marketing activities, events, NGO visits, annual partner meets and the like Train & on-board new team members Shadow implementations done by junior team members Collaborate with other Program teams in the Organization to provide MIS Solutions & conduct Desired qualification and skills Should have a Graduation or above in Computer Science or Computer Applications Should have 5+ years of experience in using and implementing cloud-based software Should be technology oriented and knowledgeable of newer trends available Should be self-driven and take complete responsibility of implementation at partner organizations Should be a good mentor and guide suitably Exposure to social sector is not mandatory but is a plus Working knowledge of Kannada and English for position in Karnataka, Tamil and English for position in Tamil Nadu, Hindi/Oriya and English for position in Odisha Must be comfortable with MS office suite