Service Desk Representative Telangana (India)

Job Summary: We are hiring Technical Support Executives for L1 and L2 roles. The position involves handling customer queries, troubleshooting technical issues, and ensuring high customer satisfaction. Key Responsibilities: Handle inbound calls and log tickets. Troubleshoot issues using remote tools. Escalate unresolved problems. Maintain documentation and update systems. Ensure timely and skilled customer support. Requirements: Graduate or equivalent. 0 to 5 years of experience in tech support/service desk. Valuable communication in English and local language. Basic IT knowledge and problem-solving skills. Job Summary: We are hiring Technical Support Executives for L1 and L2 roles. The position involves handling customer queries, troubleshooting technical issues, and ensuring high customer satisfaction. Key Responsibilities: Handle inbound calls and log tickets. Troubleshoot issues using remote tools. Escalate unresolved problems. Maintain documentation and update systems. Ensure timely and skilled customer support. Requirements: Graduate or equivalent. 0 to 5 years of experience in tech support/service desk. Valuable communication in English and local language. Basic IT knowledge and problem-solving skills.