Source description
About the role
We are looking for a skilled IT / Technical Support professional to join our team at Dietitian Shreya. The ideal candidate will have excellent technical skills and the ability to provide top-notch support to our clients. Roles and Responsibility Provide technical assistance and support to clients via phone, email, or chat. Troubleshoot and resolve complex technical issues in a timely and efficient manner. Collaborate with internal teams to identify and implement solutions for technical problems. Develop and maintain technical documentation and knowledge base articles. Stay up-to-date with new technologies and industry trends to improve support services. Analyze customer feedback and suggest improvements to enhance overall customer experience. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.