ServiceNow Developer ITSM & HRSD | Chennai | Hybrid | Immediate Joiner (India)

Job Title: ServiceNow ITSM with HRSD Consultant Experience: 68 Years Location: Bangalore / Chennai Employment Type: Full-Time Job Summary We are looking for an experienced ServiceNow ITSM with HRSD Consultant with 68 years of hands-on experience in implementing, configuring, and supporting ServiceNow solutions. The ideal candidate should have strong expertise in IT Service Management (ITSM) and Human Resources Service Delivery (HRSD) modules, along with experience in designing workflows, integrations, and automation to improve business processes. Key Responsibilities - Design, develop, configure, and implement ServiceNow ITSM and HRSD solutions. - Configure and customize Incident, Problem, Change, Request, Knowledge, Service Catalog, and CMDB modules. - Implement and support HRSD components such as: - HR Case Management - HR Service Catalog - Employee Center - Lifecycle Events - Document Management - Develop workflows and automate business processes using Flow Designer and Workflow Editor. - Create and customize Service Catalog items, Record Producers, UI Policies, Business Rules, Client Scripts, UI Actions, and Script Includes. - Develop integrations using REST APIs, SOAP APIs, IntegrationHub, and MID Server. - Collaborate with business stakeholders to gather requirements and translate them into technical solutions. - Perform system upgrades, enhancements, and troubleshooting. - Ensure adherence to ServiceNow development best practices and platform governance. - Support UAT, production deployments, and post-production activities. Required Skills - 68 years of ServiceNow development and administration experience. - Solid experience with ServiceNow ITSM . - Hands-on experience with HR Service Delivery (HRSD) . - Expertise in: - Incident Management - Problem Management - Change Management - Request Management - Knowledge Management - Service Catalog - CMDB - Experience with Employee Center and HR Case Management. - Strong knowledge of Flow Designer and IntegrationHub. - Hands-on experience with JavaScript, Glide APIs, Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and ACLs. - Experience in REST/SOAP integrations and MID Server. - Knowledge of Service Portal customization is preferred. - Experience with Update Sets, Application Development, and Scoped Applications. - Good understanding of Agile/Scrum methodologies. Job Title: ServiceNow ITSM with HRSD Consultant Experience: 68 Years Location: Bangalore / Chennai Employment Type: Full-Time Job Summary We are looking for an experienced ServiceNow ITSM with HRSD Consultant with 68 years of hands-on experience in implementing, configuring, and supporting ServiceNow solutions. The ideal candidate should have strong expertise in IT Service Management (ITSM) and Human Resources Service Delivery (HRSD) modules, along with experience in designing workflows, integrations, and automation to improve business processes. Key Responsibilities - Design, develop, configure, and implement ServiceNow ITSM and HRSD solutions. - Configure and customize Incident, Problem, Change, Request, Knowledge, Service Catalog, and CMDB modules. - Implement and support HRSD components such as: - HR Case Management - HR Service Catalog - Employee Center - Lifecycle Events - Document Management - Develop workflows and automate business processes using Flow Designer and Workflow Editor. - Create and customize Service Catalog items, Record Producers, UI Policies, Business Rules, Client Scripts, UI Actions, and Script Includes. - Develop integrations using REST APIs, SOAP APIs, IntegrationHub, and MID Server. - Collaborate with business stakeholders to gather requirements and translate them into technical solutions. - Perform system upgrades, enhancements, and troubleshooting. - Ensure adherence to ServiceNow development best practices and platform governance. - Support UAT, production deployments, and post-production activities. Required Skills - 68 years of ServiceNow development and administration experience. - Solid experience with ServiceNow ITSM . - Hands-on experience with HR Service Delivery (HRSD) . - Expertise in: - Incident Management - Problem Management - Change Management - Request Management - Knowledge Management - Service Catalog - CMDB - Experience with Employee Center and HR Case Management. - Strong knowledge of Flow Designer and IntegrationHub. - Hands-on experience with JavaScript, Glide APIs, Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and ACLs. - Experience in REST/SOAP integrations and MID Server. - Knowledge of Service Portal customization is preferred. - Experience with Update Sets, Application Development, and Scoped Applications. - Good understanding of Agile/Scrum methodologies.