Source description
About the role
Good understanding and working knowledge of Salesforce CRM features. Communicate directly with clients and manage implementations and customization projects. Accurately manage budget, scope, risks, and issues during project lifecycle process. Customize Salesforce including layouts, detail pages, custom objects and workflows in Salesforce Lightning. Very good understanding and working knowledge of the object data model, workflows, approval process, validations, process builders, visual flows. Knowledge of Agile concepts would be an added advantage. Work directly with clients to translate business objectives into technical requirements. Configure Salesforce settings for users, profiles, and permission sets. Stay up to date with new features and product launches from Salesforce and other technology partners. Develop trusted and synergetic relationships with clients, partners, and other stakeholders.