Sr. System Support Specialist Lucernex

Provide technical support and troubleshoot complex system issues. Collaborate with cross-functional teams to resolve customer complaints and enhance product quality. Develop and implement process improvements to boost efficiency and productivity. Analyze system performance data to identify areas for improvement. Create documentation and training materials for internal stakeholders. Participate in on-call rotation for after-hours support as needed. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.