Production Solution Engineer

Job Posting Title: Production Solution Engineer Req ID: 10153960 Job Description: About the Role & Team

Disney Entertainment & ESPN Technology (DEE) brings together the Company’s best-in-class product, technology, and commercialization teams together into one global organization. DEE is responsible for the P&L management and all distribution, network and engineering operations, sales, advertising, data, and certain key technology functions worldwide for the Company's content engines. DEE also manages operations of the Company's streaming services including Disney+, Hulu, ESPN+ and Disney+ HotStar ; and domestic broadcast and cable television networks.

As an integral member of our Product Solutions team, the Product Solutions Engineer is responsible for the review, enhancement and support of the TWDC Broadcast Management Systems, Air-Time-Sales workflows and ancillary media applications. This role will work alongside the Product Solution Engineers within the team to implement workflow solutions that meet business needs and expectations. Using their skills and experience they will support the Product Solutions Team with planning activities as well as successful execution of projects and deliverables. The role will provide assistance to the Product Solutions team with the prioritisation and implementation of features within specific timelines. They will work with internal teams, users and third-party vendors to ensure deliverables are in line with the Product Solutions roadmap and overall department strategy.

This role will be based in our London Hammersmith office, 4 days a week, with either a Monday or Friday working from home.

Values You’ll join a team grounded in our Disney values — acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through Collaboration and caring deeply for our Community . These values shape how we work and how we support one another every day.

What You Will Do Participate in system review activities and product workflow requirements

Develop, analyse, prioritize, and organise requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow

Work with the configuration and Product Solutions team to field functionality- related questions

Translate business requirements into specifications that will be used for implementation

Participate with other Product Solutions specialists to understand how to map legacy workflows to the existing Common Workflow Standard in order to drive business alignment

Support the Product Solution Engineers with workflow-related requests and processes

Track product-related queries to completeness and provide recommendations

Ensure effective request management and change controls

Provide assistance to the Product Solutions team with different activities

Perform duties with moderate to low supervision

Coordinate with technology and portfolio teams the delivery of functional solutions

Provide hands-on support with planning, scheduling, configuration, media- and data-related activities (full training and support will be provided)

Work with the userbase on triaging requests following a designated process

Collaborate with leadership team on requirements and new initiatives within the business

Required Qualifications & Skills Basic understanding of data structures within applications and workflows

Analyse and interpret workflow requirements

Research required data

Propose workflow solutions based on requirements

Ability to effectively collaborate with cross-functional teams

Critical thinker and problem-solving ability

Team player

Strong time management skills

Great interpersonal and communication skills

Manages the needs of diverse stakeholders.

Facilitates win-win situations.

Resolves conflicts effectively.

Interacts well with people who have different backgrounds and work styles

Engages colleagues across the organisation to optimise performance

Tailors messages appropriately to the audience.

Invites diverse points of view.• Listens and asks questions to ensure understanding.

Conveys relevant information in a candid and timely manner

Achieves high levels of customer satisfaction.

Analyses problems effectively and takes action to resolve .

Keeps commitments.

Analyses data and information to drive decisions

The Perks 25 days annual leave

Private medical insurance & dental care

Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free

Disney Discounts: you are entitled to discounts on designated Disney products, resort F& B and ticketing

Excellent parental and guardian leave

Employee Resource Groups – WOMEN @ Disney, Disney Mosaic , Disney PRIDE, our disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job Posting Segment: Content Platforms & Operations Job Posting Primary Business: CPO - EMEA & APAC Tech & Ops Primary Job Posting Category: Product Management Solutions Employment Type: Full time Primary City, State, Region, Postal Code: London, United Kingdom Alternate City, State, Region, Postal Code:

Date Posted: 2026-07-14