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Job Title: Senior Observability SME Role Overview: The Senior Observability SME will be instrumental in designing and implementing robust, repeatable processes and automation for Dynatrace onboarding. This role requires deep technical expertise, advanced problem-solving, and a focus on ensuring the quality of observability implementations within the data center migration. Key Responsibilities: Design, develop, and implement automation for Dynatrace agent deployment, configuration, and dashboard creation. Lead the onboarding of applications with intricate architectures or unique monitoring requirements. Perform advanced root cause analysis and resolution for critical Dynatrace-related issues. Conduct thorough quality assurance reviews of Dynatrace configurations and offshore deliverables. Develop custom Dynatrace extensions, synthetic monitors, and complex alerting strategies. Provide high-level technical support and troubleshooting expertise to application teams. Serve as a Dynatrace platform expert, advising on features, capabilities, and limitations. Create detailed documentation for advanced Dynatrace patterns and troubleshooting guides. Train and upskill Observability Engineers on advanced Dynatrace functionalities. Collaborate on solution design for integrating Dynatrace with other IT operations tools. Required Experience: 6+ years of dedicated experience as an Observability Engineer or SME. 3+ years of hands-on, in-depth experience with Dynatrace . Familiarity with other APM tools (e.g., AppDynamics, New Relic) is a plus. Experience with scripting and automation (e.g., Python, PowerShell) for observability tasks is preferrable LPL Financial LLC
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