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Oracle SCM Functional Expert - Oracle Consulting Services | USA | 99% Customer Retention | Doyensys Oracle SCM Functional Expert Oracle SCM Functional Expert Job Requirement Oracle SCM Functional Expert Work Experience Min 6-8 years of experience Work Location Chennai Technical Expertise: Must have participated in 2-3 Oracle SCM Implementation and support projects in EBS modules. Expertise in Oracle Cloud Order Management, Purchasing, WMS, and Inventory, Cash Management, Advance Pricing Comprehensive understanding of the entire A2C (Acquire to Consume) and P2P (Procure to Pay) processes. Hands-on experience with configuration and troubleshooting in support processes. Strong business communication and customer management abilities. Experience in gathering and documenting business requirements. Proficient in leading fit-gap analysis, conducting Conference Room Pilots (CRP), functional configuration, testing, client user training, cut-over activities, and post-go-live support. Willingness to work flexible hours to accommodate overlap with IST/US working hours. Demonstrates a proactive and responsive approach to customer needs. Good To Have Skills: Certification in Any SCM Module Experience in working with Service now Key Responsibilities: Lead and participate in Oracle SCM Implementation/support for EBS/Cloud modules. Provide architecture, solutions and configure Oracle SCM modules. Engage in discovery, requirement gathering, solution design, development, and other project phases, creating deliverables. Gather and document business requirements; conduct fit-gap analysis, CRP, configuration, testing, training, cut-over, and post-go-live support. Develop functional specifications by analyzing customer business processes. create and share knowledge artifacts within the team. Familiarity with production support processes, ticketing tools, SLAs & support metrics. Facilitate customer relationships with the support team; provide advice and assistance. Assess the impact of upgrades and monthly patches on design and solutions. Work independently or as part of a team. Preferred skills in business process improvement, process automation & creating SOPs. Maintain a proactive and responsive customer-focused approach. Professional Attributes: Flexibility Willing to work in shifts. Willing to learn attitude