Senior Technical Program Manager

Own end-to-end delivery of backend, platform, and mobile-facing initiatives across regions

Drive execution discipline through clear requirements, ownership, dependency tracking, and release readiness criteria

Partner with engineering to define system boundaries, APIs, and realistic delivery plans

Lead cross-functional alignment across Product, Design, Engineering, QA, and regional teams

Identify risks, dependencies, and bottlenecks early; drive mitigation and escalation

Design and build execution dashboards, reports, and tracking systems using real data (e.g., Jira APIs, logs, metrics)

Develop lightweight tools, scripts, or applications to automate reporting and improve visibility across programs

Ensure tracking systems reflect reality — intervene when signal quality breaks down

Create metrics frameworks for delivery, quality, and release readiness

Continuously improve PMO tooling, reporting accuracy, and decision-making capabilities

Ensure alignment between frontend (mobile) and backend systems, including APIs, data flows, and performance expectations

Partner with engineers to understand technical trade-offs and system constraints

Drive clarity in end-to-end system behavior, not just individual components

Support production readiness, including reliability, scalability, and compliance considerations

Translate complex technical realities into clear, honest updates for leadership and stakeholders

Provide structured, data-driven insights into program status, risks, and trade-offs

Enable better decision-making through accurate, real-time visibility