Manager - ServiceNow Solution Architect (CSM)

Greetings from DXC Technologies!! We are hiring for Manager - ServiceNow Solution Architect Role: Manager - ServiceNow Solution Architect Mode of Work: Hybrid Location: Noida, Indore and Hyderabad Working Days: 5 days Experience: 14+ years in Industry Shift: Based on the project Qualification: Graduates only Salary: Upto 40 LPA + variable + other benefits (Depends on Exp/Last Dawn CTC/Interview outcome) Experience: 14+ years Key Responsibilities: Design and lead end-to-end ServiceNow solutions, including architecture, integrations, workflows, and data models. Drive solution design across CSM, Flow Designer, and platform capabilities. Lead technical discussions, provide architectural guidance, and ensure scalable, secure, and high-quality implementations. Engage with customers for requirements gathering, workshops, and solution alignment. Define and enforce governance, coding standards, release management, and platform upgrades. Mentor development teams and promote best practices. Required Skills: Strong hands-on experience in ServiceNow design, development, and architecture. Expertise in CSM (mandatory), workflows, integrations, data models, ACLs, and business process flows. Experience in customer-facing roles and translating business requirements into scalable solutions. Strong understanding of platform governance, upgrades, and release management. ServiceNow certifications such as CSA/CAD; Architect certifications preferred. Additional Valuable Certifications CIS Flow Designer CIS Financial Services Operations (FSO) CIS Service Portfolio Management (SPM) CIS IT Service Management (ITSM) Interested candidates can sent their resumes to reena.swathi@dxc.com Regards, HR Reena reena.swathi@dxc.com DXC Technology