Desktop/IT Support

Experience- 1 - 2 Years Freshers can also apply*** Assisting users through installing applications and computer peripherals. Providing technical support either by visiting user work area or through remote-access systems.Providing IT networks and customer services to users inside the company.Guide users with step-by-step instructions to resolve the issues.Customising the desktop applications as per the needs of users and clients.Advising on software and hardware upgrades.Maintaining a log of job tickets and maintenance tasks.Send the unresolved issues to the next level of the support team.Ensuring that the client systems are working fine.Creating technical reports and manuals.Keep up with current breakthroughs in computing technology and research its reviews.Monitoring network performance, system availability, and reliability.Troubleshooting and resolving network issues, including hardware and software problems.Collaborating with other IT professionals to develop and implement network security measures.Conducting regular network maintenance, including updating software and hardware.Documenting network configurations, processes, and procedures.Job Types: Full-time, Permanent Compensation: 15,000.00 - 22,000.00 per month Shift: Day shiftEvening shiftMorning shiftWork Location: In person Experience- 1 - 2 Years Freshers can also apply*** Assisting users through installing applications and computer peripherals. Providing technical support either by visiting user work area or through remote-access systems.Providing IT networks and customer services to users inside the company.Guide users with step-by-step instructions to resolve the issues.Customising the desktop applications as per the needs of users and clients.Advising on software and hardware upgrades.Maintaining a log of job tickets and maintenance tasks.Send the unresolved issues to the next level of the support team.Ensuring that the client systems are working fine.Creating technical reports and manuals.Keep up with current breakthroughs in computing technology and research its reviews.Monitoring network performance, system availability, and reliability.Troubleshooting and resolving network issues, including hardware and software problems.Collaborating with other IT professionals to develop and implement network security measures.Conducting regular network maintenance, including updating software and hardware.Documenting network configurations, processes, and procedures.Job Types: Full-time, Permanent Compensation: 15,000.00 - 22,000.00 per month Shift: Day shiftEvening shiftMorning shiftWork Location: In person