DC Operator

E*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website www.eprocorp.com

We have been retained for providing recruiting assistance, for direct hires, by one of the world-leading information technology consulting, services, and business process outsourcing organization that envisioned and pioneered the adoption of the flexible global business practices that today enable companies to operate more efficiently and produce more value.

Job Title: DC Operator

Job Location: NYC, NY

Job Type: Fulltime/Permanent Opportunity

Job description:

Monitor all batch flow processing and insure timely completion of endpoints/milestones.

Identify delays or bottlenecks using proprietary and vendor tools and resolve or escalate accordingly.

Perform level 1 and level 2 supports and resolution for all batch abends.

Track incoming and outgoing transmissions ensuring they meet deadlines, escalating to appropriate vendors and Datacenter management when necessary.

Monitor real time performance of the computing environment utilizing automated solutions, 3rd party monitoring software and in-house proprietary tools.

Perform scheduled and unscheduled system shutdown and startup (IPL ) utilizing the Hardware Management Console (HMC); perform environmental verifications after IPL is complete.

Perform and verify system configuration changes as specified during weekend maintenance / shutdown periods.

Respond to all hardware faults or failures requiring escalation and support from outside vendors. Work with vendors toward resolving these incidents. Report them via problem tracking software.

Respond to all console messages and alerts requiring intervention and action.

Track and document all outages and incidents which adversely impact the environment

Candidate must have experience in Mainframe batch environment .

knowledge of support operations, best practices and processes