Desktop Support Executive - e-stone

We are looking for Desktop Support Executive - e-stone Experience: 2+ Years Location: Mumbai / Navi Mumbai / Thane / Kalyan Responsibilities: Responding to client support request by telephone, remote support or in person support Contacting clients to find out the nature of the problem Travelling to the client s location or connecting via a remote link Troubleshooting hardware and software issues LOG call with OEM service center if systems are covered under warranty Installing and maintaining hardware and computer peripherals Installing and upgrading operating systems and computer software Troubleshooting networking and connection issues Advising on software or hardware upgrades Providing basic training in computer operation and managements Completing job reports and ordering supplies BSC IT/ BCA or Diploma / Degree of Engineering Hands on experience of Desktop / laptop /Network Troubleshooting Ability to solve complex hardware and software issues Ability to travel and work after hours when necessary Good Written and verbal communication skills Kindly share your updated resume Your email address will not be published. Save my name, email, and website in this browser for the next time I comment. Recaptcha requires verification. We are online! Hello , how can I help you today Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.