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About the role
About E2M E2M Solutions is a trusted white-label partner for digital agencies worldwide. We help agencies scale through consistent delivery across web development, eCommerce, SEO, PPC, AI automation, and content. With 300+ professionals and 400+ agency partners across the US, UK, Canada, Europe, and Australia, our focus is simple: reliable execution at scale . Role Overview We're looking for a QA Manager – AI Automation to lead the evolution of quality engineering at E2M. This role goes beyond testing. You will own QA systems, drive AI adoption, and build scalable automation frameworks that improve speed, accuracy, and coverage across all digital delivery. The expectation is to move QA from a manual, execution-heavy function AI-enabled, automation-first system . Key Responsibilities 1. QA Strategy & Ownership Define and drive the QA roadmap aligned with business and delivery goals Establish scalable QA frameworks, standards, and best practices Own quality metrics, coverage, and release confidence 2. AI-Driven QA Transformation Evaluate and implement AI-powered testing tools to reduce manual effort Introduce AI in test generation, visual validation, defect prediction, and reporting Continuously experiment with emerging tools and translate them into practical use cases 3. Automation & Systems Thinking Build and scale automation frameworks using tools like Selenium, Cypress, Playwright Improve test reliability, execution speed, and maintainability Integrate QA into CI/CD pipelines for faster and predictable releases 4. Team Leadership & Execution Lead, mentor, and scale a team of QA engineers Drive accountability, ownership, and consistent delivery standards Collaborate closely with developers, PMs, and delivery teams to resolve issues proactively 5. Process Optimization Analyze defect trends and testing gaps to improve QA efficiency Reduce cycle time while maintaining high quality standards Build documentation, playbooks, and reusable QA systems What We're Looking For 4–7 years of experience in QA / Test Automation Proven experience in leading QA teams or owning QA functions Strong hands-on expertise in automation tools (Selenium, Cypress, Playwright, etc.) Exposure to AI-driven QA tools or automation accelerators Deep understanding of SDLC, STLC, and quality engineering principles Experience working with CI/CD pipelines and release cycles Strong analytical thinking and problem-solving ability High ownership mindset with a focus on outcomes, not activity Good to Have Experience with tools like Testim, Applitools, Percy, Mabl Familiarity with AI copilots (ChatGPT, GitHub Copilot, Cursor) Basic understanding of AI/ML concepts in testing Experience working in Agile/Scrum environments Why This Role Matters Quality at E2M is entering its next phase. This role is critical in building a future-ready QA function — one that is: Automation-first AI-enabled Scalable across multiple platforms and global clients You will directly influence delivery reliability, team efficiency, and client experience . Why Join E2M Lead AI-led transformation in QA Work on diverse global agency projects High ownership, low bureaucracy culture Strong focus on learning, experimentation, and growth
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