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About the role
Key Responsibilities Provide Level 1 / Level 2 support for Oracle FLEXCUBE Core Banking application Monitor daily banking operations, EOD/BOD processes, and batch jobs Analyze, troubleshoot, and resolve application issues related to FLEXCUBE modules Support retail, corporate, and/or Islamic banking modules as applicable Handle incident, problem, and service request management through ticketing tools Coordinate with Oracle or third-party vendors for complex issue resolution Perform data analysis, validations, and minor configuration changes Support system upgrades, patches, and enhancements Assist in UAT, regression testing, and production deployments Prepare and maintain support documentation, SOPs, and knowledge base articles Ensure compliance with banking regulations, security policies, and audit requirements Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers
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