Program Manager

Job Description We are looking for an experienced leader to drive our AI initiatives and deliver innovative solutions. The ideal candidate will have a proven track record in leading AI/ML delivery, with expertise in Generative AI, Agentic AI, and LLMs. This role requires excellent leadership skills and the ability to manage complex enterprise projects. Responsibilities Lead AI program delivery, from design to deployment, for enterprise clients. Manage and mentor a diverse team of AI professionals, including engineers and architects. Drive AI solutioning, architecture, and estimation processes. Build scalable AI solutions using cutting-edge technologies and frameworks. Establish best practices for AI delivery, model management, and governance. Partner with business leaders to define AI strategies and ensure successful outcomes. Innovate, develop capabilities, and provide pre-sales support for the AI practice. Manage client relationships, budgets, and global engagements effectively. Stay updated with the latest AI trends and technologies. Ensure a collaborative and agile delivery environment. Qualifications 15+ years of experience in technology delivery, data analytics, or digital transformation. 6+ years of leading AI/ML or GenAI delivery programs at an enterprise level. Deep expertise in Generative AI, Agentic AI, LLMs, and AI solutioning. Experience with cloud platforms (Azure, AWS, GCP) and AI orchestration frameworks. Strong knowledge of MLOps, LLMOps, and enterprise AI deployment strategies. Proven ability to manage large teams, stakeholders, and global client projects. Excellent leadership, communication, and consulting skills. Experience in Agile delivery methodologies. AI/Cloud certifications and PMP/SAFe certifications are preferred. A passion for AI and its potential to drive business transformation. About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.