Web Ops Manager

Senior Project Manager (SPM) Web Operations Manager Location: Mumbai | Pune | Chandigarh Experience: 710+ Years Shift: APJ / EMEA / US (Any Combination) Nature of Job: Team Management Educational Background Bachelor’s degree in computer science, Information Systems, or a related field (master’s preferred) Key Responsibilities: Web Publishing & Maintenance Oversee day-to-day website operations, including content publishing, updates, and quality assurance across CMS platforms such as WordPress, AEM, and Contentful. Establish and optimize content governance, workflows, and publishing standards. Ensure website content is accurate, compliant, SEO-friendly, and up-to-date. Web Development Oversight Collaborate with engineering teams to plan, prioritize, and deliver new features and enhancements. Provide guidance on frontend technologies (HTML, CSS, JavaScript) and best practices. Oversee QA, testing, and release management processes to ensure high-quality deployments. Migration & Transformation Projects Lead end-to-end website migration initiatives (e.g., CMS upgrades, platform re-platforming). Manage content mapping, URL structuring, and implementation of 301 redirects. Ensure SEO preservation, performance continuity, and minimal business disruption during migrations. Team Leadership & Resource Management Lead, mentor, and manage a team of web producers, content editors, and/or junior developers. Drive resource planning, workload allocation, and performance management. Foster a culture of collaboration, accountability, and continuous improvement. Performance Optimization & Analytics Monitor and analyze website performance metrics including traffic, engagement, and conversions. Identify opportunities to improve site speed, UX, and accessibility. Partner with analytics teams to implement data-driven optimization strategies. Required Experience 7–10+ years of experience in web operations, digital platforms, or web project management. Required Skills Strong hands-on experience with CMS platforms such as WordPress, AEM, or Contentful. Solid understanding of web technologies including HTML, CSS, JavaScript, and web architecture. Proven experience managing complex web projects using Agile/Scrum methodologies. Strong knowledge of web performance metrics (Core Web Vitals, page load speed, SEO fundamentals). Demonstrated experience in leading website migrations and digital transformation initiatives. Excellent stakeholder management, communication, and leadership skills. Experience with enterprise-level CMS or Digital Experience Platforms (DXPs).