IT Operations Support Specialist

IT Operations Support Specialist Digital Support Operations Job Description Experience: 02 Years Work Shifts: Rotational (every 4 weeks) 1st Shift: 7:00 AM 3:30 PM 2nd Shift: 3:00 PM 11:00 PM 3rd Shift: 11:00 PM 7:30 AM Cab Facility: Available Role Overview Join Ecolabs Digital Support Operations team and play a key role in supporting global sales representatives with their digital portal needs. You will be responsible for resolving issues and handling service requests through email, phone calls, and live chat support. Key Responsibilities Provide end-to-end support for Ecolabs digital platform users, primarily sales representatives across global regions. Communicate effectively through email, inbound/outbound calls, and instant messaging platforms. Work in rotational shifts based on business requirements. Follow a MondayFriday work schedule. Ideal Candidate Profile Excellent written and verbal communication skills in English. Bachelors degree (preferably in Science or Engineering). Strong analytical skills with a quick learning aptitude. Proficiency in Microsoft Office tools such as Excel, PowerPoint, and Outlook. Bonus Skills (Preferred, Not Mandatory) Experience with MS Dynamics or other CRM tools. Basic knowledge of SQL and Microsoft Azure. Experience Level Entry LevelIt is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.More about this IT Operations Support Specialist jobPlease go through the FAQs to get all answers related to the given IT Operations Support Specialist jobCan freshers or experienced candidates apply for this IT Operations Support Specialist role Ans : Candidates who have All Education levels with 0-7 years of experience can apply for this IT Operations Support Specialist role. What salary is offered for this IT Operations Support Specialist job Ans : Salary details will be shared during the hiring process. What shift and timings does this job follow Ans : This IT Operations Support Specialist job follows a Day shift. Do you need to visit the office for this job Ans : Yes, candidates need to visit the office and work from the location in Pimpri Chinchwad, Pune. How many openings are available for this position Ans : There is 1 opening available for this position. Is this job open for all genders Ans : Yes, this IT Operations Support Specialist job is open for both male and female candidates. Where is this job located Ans : This IT Operations Support Specialist job is located in Pimpri Chinchwad, Pune. Why should you apply for this IT Operations Support Specialist job Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening available. .