Source description
About the role
As a QA Automation & AI Quality Engineering Lead at Economic Impact Catalyst (EIC), you will have the opportunity to establish and scale a world-class quality engineering practice that supports the next generation SaaS platform. Your role will involve defining and executing EIC's quality engineering strategy, partnering closely with Product, Engineering, DevOps, and Leadership teams, and ensuring quality is embedded throughout the Software Development Lifecycle (SDLC). Key Responsibilities: - Quality Engineering Leadership: - Define and execute the organization's quality engineering strategy and roadmap. - Establish quality standards, testing methodologies, and release criteria. - Drive a culture of quality ownership across engineering teams. - Partner with Product and Engineering leadership to ensure quality is considered from design through deployment. - Establish quality KPIs and continuously improve testing effectiveness. - Lead root cause analysis initiatives and quality improvement programs. - Drive adoption of Shift-Left and Shift-Right testing practices. - Create quality governance processes across multiple products and teams. - AI-Powered Quality Engineering: - Implement AI-assisted testing practices across the organization. - Evaluate and adopt modern AI testing tools and platforms. - Utilize AI for test case generation, test script generation, test data creation, defect analysis, risk assessment, root cause investigation, and test coverage optimization. - Establish standards and governance for responsible AI use in testing. - Build AI-powered quality workflows that improve productivity and release confidence. - Evaluate and test AI-powered product capabilities, chatbots, recommendation systems, and generative AI features. - Test Automation Architecture: - Design scalable automation frameworks using Playwright, Cypress, Selenium, or equivalent technologies. - Build and maintain UI automation suites, API automation suites, integration testing frameworks, end-to-end testing frameworks, regression testing suites, and smoke testing suites. - Develop self-healing automation capabilities. - Ensure test automation is maintainable, scalable, and reusable. - Establish automation coding standards and review processes. - Drive high automation coverage across critical business workflows. - CI/CD & DevOps Quality Integration: - Integrate automated testing into CI/CD pipelines. - Build quality gates for deployment approvals. - Implement automated validation for builds, releases, infrastructure changes, and API deployments. - Partner with DevOps teams to improve deployment confidence. - Develop deployment health checks and production validation processes. - Monitor and improve release quality metrics. - SaaS Platform Quality: - Ensure quality across multi-tenant SaaS architecture, REST APIs, mobile-responsive applications, reporting systems, integrations, and authentication and authorization systems. - Validate data integrity across complex workflows. - Ensure compliance with accessibility standards (WCAG). - Support security testing initiatives. - Establish quality standards for high-availability cloud systems. - Performance & Reliability Testing: - Design and execute performance testing strategies. - Validate system scalability and reliability. - Conduct load testing, stress testing, scalability testing, and reliability testing. - Establish performance benchmarks and monitoring standards. - Partner with engineering teams to identify and resolve bottlenecks. - Team Leadership & Mentorship: - Mentor QA engineers and developers on automation best practices. - Review automation code and provide technical guidance. - Establish quality engineering standards and documentation. - Build testing competency throughout the organization. - Lead training initiatives on modern testing approaches and AI-assisted quality engineering. - Foster collaboration between Product, Engineering, and QA teams. Required Qualifications: - Leadership Experience: - 7+ years of software testing and QA automation experience. - 3+ years leading QA or Quality Engineering initiatives. - Experience building or scaling QA organizations. - Proven track record implementing automation frameworks from scratch. - Experience mentoring engineers and improving team quality standards. - Strong stakeholder management and communication skills. - Technical Expertise: - Expert-level knowledge of Playwright, Cypress, Selenium, and test automation frameworks. - Strong programming skills in JavaScript/TypeScript, Python, Java, and similar languages. - Experience with REST APIs, GraphQL APIs, and API automation testing. - Strong Git and GitHub workflow experience. - CI/CD expertise with GitHub Actions, GitLab CI, Jenkins, and Azure DevOps. - Experience with Docker and containerized environments. - Exper