Source description
About the role
The Service Support Executive will handle post-sales service queries, offering technical support and ensuring customer satisfaction through timely issue resolution. They will assist in troubleshooting and providing solutions to customers. Key Responsibilities: Respond to customer queries and troubleshoot technical issues. Coordinate with service teams to ensure timely repairs and maintenance. Provide technical support via phone, email, or in person. Document and maintain service records. Offer feedback and suggestions to improve customer support processes
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