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About the role
The Job India's marquee global technology company. They are an international flag-bearer of technical and managerial excellence. With offices around the globe, the company has a comprehensive presence across multiple segments of the IT product and service industries. They are a respected career company and a long-term wealth creator. Your Profile Key responsibilities on client engagements as a CargoWise Functional Consultant would include the following: Lead or be part of consulting engagements to define vision, target operating model, and transformation roadmap for freight forwarding, customs management, and logistics operations. Work closely with freight forwarders, logistics providers, shippers, customs brokers, and global trade teams to understand current-state pain points, identify process bottlenecks, and define a pragmatic TO-BE process blueprint enabled by CargoWise. Drive functional discovery workshops across core CargoWise process areas such as: Ocean freight forwarding Air freight forwarding Customs brokerage and declaration management Shipment booking and execution Consolidation / deconsolidation Documentation and trade compliance Billing, rating, invoicing, and financial settlement Exception handling, milestone visibility, and customer communications Translate business requirements into detailed functional specifications, process flows, user stories, and solution design inputs for implementation teams. Advise clients on standardization, harmonization, and process optimization across geographies/business units while balancing local operational and regulatory nuances. Support CargoWise implementation programs from strategy and design through build, test, deployment, hypercare, and stabilization. Define and validate master data, reference data, business rules, workflow configurations, operational roles, and reporting needs required for successful CargoWise adoption. Partner with client business teams and Infosys technology teams to ensure the proposed solution aligns with business objectives, operational realities, compliance requirements, and scalability goals. Facilitate conference room pilots, functional testing, UAT, defect triage, and readiness reviews to ensure the solution is business-fit and deployable.
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