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About the role
As a seasoned and dynamic Vice President Business Head in the BFSI (Banking, Financial Services & Insurance) vertical for a leading organization in the QA & Testing services space, your role involves strategic leadership with end-to-end ownership of P&L, business growth, customer relationships, and delivery excellence. You will drive market expansion across the Indian BFSI landscape while ensuring high-quality QA delivery across engagements. Key Responsibilities: - Business & P&L Leadership: - Own and drive full P&L responsibility for the BFSI vertical. - Develop and execute growth strategies to expand market share across Banking & Insurance segments. - Build and manage a strong revenue pipeline, ensuring predictable and sustainable growth. - Identify new business opportunities, partnerships, and strategic alliances. - Client & Stakeholder Management: - Manage CXO-level relationships with key BFSI clients across India. - Act as a trusted advisor to customers on QA transformation and digital quality engineering. - Drive client satisfaction, retention, and account mining. - Lead large deal pursuits, proposals, and contract negotiations. - Delivery & Operations Excellence: - Oversee end-to-end QA delivery across multiple accounts and programs. - Ensure adherence to quality standards, SLAs, and delivery timelines. - Build scalable delivery models for manual testing, automation, performance, and digital QA. - Drive continuous improvement, innovation, and efficiency in QA processes. - Lead and mentor a large, multi-layered delivery and business team. - Build leadership pipelines and strengthen organizational capability in BFSI QA. - Foster a culture of accountability, innovation, and high performance. - Market Positioning & Strategy: - Represent the organization in industry forums, client discussions, and leadership meets. - Track BFSI trends (digital banking, fintech, regulatory changes) and align service offerings. - Collaborate with internal teams to enhance service portfolio and go-to-market strategy. Key Requirements: - 1825 years of experience in IT services, with strong exposure to QA & Testing delivery. - Proven track record as a Business Head / Practice Head / Vertical Head with P&L ownership. - Deep domain expertise in BFSI Banking & Insurance (both mandatory). - Extensive experience in managing Indian BFSI clients (mandatory). - Strong understanding of testing services, automation frameworks, and digital QA. - Experience in handling large teams and multi-million-dollar portfolios. - Exposure to international markets is desirable. - Strong business acumen and strategic thinking. - Excellent stakeholder and client management skills. - Ability to drive growth while maintaining delivery excellence. - High level of ownership, accountability, and execution rigor. - Strong communication and executive presence. As a seasoned and dynamic Vice President Business Head in the BFSI (Banking, Financial Services & Insurance) vertical for a leading organization in the QA & Testing services space, your role involves strategic leadership with end-to-end ownership of P&L, business growth, customer relationships, and delivery excellence. You will drive market expansion across the Indian BFSI landscape while ensuring high-quality QA delivery across engagements. Key Responsibilities: - Business & P&L Leadership: - Own and drive full P&L responsibility for the BFSI vertical. - Develop and execute growth strategies to expand market share across Banking & Insurance segments. - Build and manage a strong revenue pipeline, ensuring predictable and sustainable growth. - Identify new business opportunities, partnerships, and strategic alliances. - Client & Stakeholder Management: - Manage CXO-level relationships with key BFSI clients across India. - Act as a trusted advisor to customers on QA transformation and digital quality engineering. - Drive client satisfaction, retention, and account mining. - Lead large deal pursuits, proposals, and contract negotiations. - Delivery & Operations Excellence: - Oversee end-to-end QA delivery across multiple accounts and programs. - Ensure adherence to quality standards, SLAs, and delivery timelines. - Build scalable delivery models for manual testing, automation, performance, and digital QA. - Drive continuous improvement, innovation, and efficiency in QA processes. - Lead and mentor a large, multi-layered delivery and business team. - Build leadership pipelines and strengthen organizational capability in BFSI QA. - Foster a culture of accountability, innovation, and high performance. - Market Positioning & Strategy: - Represent the organization in industry forums, client discussions, and leadership meets. - Track BFSI trends (digital banking, fintech, regulatory changes) and align service offerings. - Collaborate with internal teams to enhance service portfolio