Data & AI - Data Engineer

Roles & Responsibilities: Monitor dashboards, error logs, crash reports, and performance metrics (Firebase, Sentry, Splunk, ELK, etc.)Troubleshoot issues related to UI, APIs, builds, deployments, and integrationsPerform root cause analysis (RCA) and provide temporary workarounds until permanent fixes are appliedEscalate unresolved issues with detailed analysis to L3 teamsManage deployments for web apps (React.js) and mobile apps (React Native)Handle app release activities including code packaging, signing, and publishing to Google Play Store & Apple App StoreSupport SSL, CDN, caching, and environment configuration changesMonitor application availability, performance, and end-user experienceSupport routine checks, regression validations after releases, and system health monitoringWork closely with L1 support for ticket triage and with DevOps for CI/CD pipeline troubleshootingMaintain runbooks, FAQs, and known error databases .