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Key Responsibilities Lead, support, and motivate a large team while establishing career development plans and resolving issues for direct reports. Manage data collection and operational metrics to achieve productivity targets, reduce costs, eliminate errors, and ensure excellent customer service. Partner with cross-functional teams to enhance proprietary tools, systems, and operational processes. Collaborate with legal and safety departments to ensure compliance with policies and regulations. Oversee materials, inventory management, and operational workflows. Conduct budget reviews, monitor expenses, and report cost plans to senior management. Delegate responsibilities effectively while maintaining organizational control over branch operations and customer service. Apply conflict management and business negotiation skills to resolve issues efficiently.