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About the role
8+ yrs ServiceNow 3+ yrs - technical lead/solution architect CSM, Virtual Agent, CMDB, platform Integration JavaScript, Glide API, core ServiceNow components: Business Rules, Client Scripts, Script - UI Policies/Actions, ACLs, Flow Designer REST/SOAPCMDB NLU models,topics, dialog flows, and deflection strategies) Now Assist / GenAI capabilities SDLC, Agile/Scrum, and ServiceNow DevOps
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