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About the role
We are looking for a Senior Lead Analyst, Business Intelligence to drive data-driven decision-making across Customer Care operations. In this role, you will partner with stakeholders, translate business needs into actionable insights, and lead the development of BI solutions that improve performance, efficiency, and customer outcomes. This is a high-impact role with visibility across functions, enabling strategic and operational excellence. If this sounds like a perfect fit for you, apply now and join our team in Mandaluyong City, Philippines!
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