Technical Support Engineer

As an NI Technical Support Engineer (TSE) at Emerson, you play a critical role in enabling customer success by providing deep technical expertise across NI products and platforms. This role begins with a 6–12 month onboarding and training period in the NI Shanghai office, where you will receive comprehensive technical and professional development. Following this phase, you will be permanently based in Xi’an or Shenzhen. In this role, you will partner closely with customers to resolve technical challenges, support their development schedules, and build long‑term trust as a reliable technical advisor. You will also act as the voice of the customer internally—collaborating with R&D, Sales, and Global Support teams to continuously improve products, platforms, and customer experiences.