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About the role
Key Responsibilities Ensure all trading applications are functioning as expected during BOD (Beginning of Day) and EOD (End of Day) activities. Provide L2 support for issues related to: Trading applications Market connectivity Order management systems Real-time market data feeds Independently perform patch upgrades and application updates for trading platforms. Independently analyze, troubleshoot, and resolve production issues related to trading applications. Monitor trading systems and infrastructure for outages, latency, and performance degradation . Assist users with: Installation and configuration of trading applications Backup and restoration of essential applications and databases Escalate unresolved or complex issues to L3 support or vendor teams , providing detailed diagnostics and documentation. Collaborate with QA teams and vendors to test, implement, and deploy fixes and enhancements in staging and production environments. Maintain and update knowledge base documentation for common issues, procedures, and resolutions. Ensure compliance with operational best practices and system stability standards. Technical Skills Requirements Strong hands-on experience with trading platforms , including: Omnesys (IOB) Greeksoft Kambala Symphony and other trading technology platforms Strong understanding of trading system operations and production support. Proficiency in database technologies : MySQL Microsoft SQL Server (MSSQL) Strong knowledge of Shell scripting for automation and operational tasks. Experience working in Windows and Linux environments . Basic understanding of networking concepts (TCP/IP, ports, latency, connectivity issues). Domain Knowledge Basic understanding of trading workflows and financial instruments , including: Equities Options Futures Familiarity with exchange connectivity and real-time market data systems and Colo Connecitvity Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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