Senior Global IT Operations Lead

Team Leadership & Development: You will lead and mentor a team of IT Systems Engineers across our multi-site environment (Frankfurt, Lisbon, Mexico City, Manila), conducting regular 1:1s, driving performance, and building team capabilities. You will own the hiring and onboarding of new team members and foster a culture of ownership and continuous improvement.

Office 365 & Azure Environment Management: You will oversee and manage our Identity Provider (Microsoft Entra), enforcing best practices on user and group management, access control policies, and governance. You will own the strategic direction of our cloud infrastructure (Office 365 & Microsoft Azure), ensuring security, scalability, and cost efficiency.

Asset & Endpoint Management: You will own the end-to-end Device and Endpoint Management strategy, driving standardization of Windows and macOS deployment via Intune across all sites. You will oversee asset lifecycle management in collaboration with Procurement, setting processes your team executes against.

Strategy & Cross-functional Collaboration: You will define and drive the IT Operations roadmap in alignment with business priorities, engaging stakeholders across departments on infrastructure improvements and automation initiatives. You will make and own architectural decisions, lead cross-team projects, and represent the IT Operations function in broader organizational planning.