AI Architect (D365 & Copilot Studio)

ABOUT SONATA SOFTWARE Sonata Software, with over $1.2 Billion Revenue, is a leading AI-first Modernization Engineering company, powered by our unique Platformation TM framework. Our 6400+ AI Engineers are helping enterprises transform from systems to intelligent business platforms leveraging partner ecosystem to drive speed, efficiency and growth. Our bouquet of Modernization Engineering Services with AI -first approach cuts across Cloud, Data, AI, Dynamics, Test Automation, and Managed Services. Sonatas AI-led modernization is enabled by a powerful suite of proprietary tools and assets. At the core is the Harmoni.AI Enterprise Platform, which includes Agent Bridge-a governance and observability framework; Agent Builder-a development toolkit for fungible agents integrated into enterprise systems; and the Agent Marketplace-an internal ecosystem for modular, reusable agents. Headquartered in Bengaluru, India, Sonata Software has a strong global presence, including key regions US, UK, India, Malaysia, Mexico, Australia, DACH (Germany/Switzerland) Nordics (Finland). We are a trusted partner of Fortune 500 companies in Banking, Financial Services and Insurance; Healthcare and Lifesciences; Telecom, Media, and Technology; and Retail, Manufacturing and Distribution space. Deep collaborations with partners like Microsoft, AWS, Salesforce, and Snowflake strengthen our ability to deliver cutting-edge AI solutions. Our 30+years of partnership with Microsoft, and being part of the elite Microsoft Inner Circle, places us among the top 1% of global Microsoft partners. Sonata is now among the first companies to earn the Microsoft Frontier Partner Badge Also; Sonata Software is proud to achieve AWS Premier Tier Status in the AWS Partner Network. Job Title- AI Architect (D365 + Copilot Studio) Location- Bangalore/Hyderabad Experience: 10 to 15 years AI Architect JD : Lead the design, architecture, governance, and implementation of enterprise AI solutions leveraging Microsoft Copilot Studio, Azure OpenAI, Power Platform, and Agentic AI frameworks. Responsible for translating business requirements into scalable, secure, and responsible AI architectures 10+ years in Solution/Enterprise Architecture 3+ years in AI/Generative AI Experience with enterprise CRM/ERP systems Experience delivering production AI solutions Define enterprise AI solution architecture and roadmap. Lead discovery workshops and AI use case assessments. Translate business requirements into AI-enabled solutions. Design conversational AI, Agentic AI, and Copilot architectures. Design multi-agent and enterprise agent architectures using Copilot Studio. Define agent capabilities, orchestration patterns, and conversation flows. Establish Human-in-the-Loop (HITL) workflows and approval mechanisms. Design RAG (Retrieval-Augmented Generation) architectures. Define knowledge source strategy and data grounding patterns. Architect integrations with enterprise systems such as: Salesforce D365 Finance Operations ServiceNow SAP Dataverse, Etc., Design RBAC and Entra ID security models. Establish Responsible AI controls. Why join Sonata Software At Sonata, youll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of whats possible. To build never seen before solutions to some of the worlds toughest problems. Youll be challenged, but you will not be alone. Youll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. Sonata Software is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.