MIS, Process Excellence & Automation Associate

Position: MIS, Process Excellence & Automation Associate Location: Noida, Uttar Pradesh (Office-based) Company: Enerjazz – YC-backed lithium-ion battery startup for e-rickshaws

Role Overview Drive data accuracy, process efficiency, and automation in our fast-growing EV battery financing and operations startup. Build and maintain MIS dashboards, streamline workflows, and implement simple AI-based agentic automations to reduce manual work, improve speed, and support scaling.

Key Responsibilities

Create and update daily/weekly/monthly MIS reports and dashboards (collections, sales, operations, customer metrics) using Google Sheets, Excel, and tools like Google Data Studio/Looker Studio.

Maintain and clean databases (customer, payments, battery/charger records) for accuracy and quick access.

Identify repetitive tasks and bottlenecks in customer support, collections, finance, and field operations.

Design and implement basic agentic AI workflows (using tools like Make.com , Zapier, n8n, or simple scripts) for automations like payment reminders, ticket routing, data syncing, and report generation.

Document and improve processes/SOPs across teams for better efficiency and consistency.

Monitor process performance, track KPIs, and suggest improvements to reduce errors and save time.

Support teams with data insights and automated tools to help hit targets faster.

Requirements

• 2–5 years in MIS, process improvement, operations, or automation (startup, fintech, EV, or lending preferred).

• Strong hands-on skills in Excel/Google Sheets (advanced formulas, pivots, dashboards), Google Workspace.

• Experience with basic workflow automation tools (Zapier, Make.com , or similar) and understanding of agentic/simple AI-based automations (e.g., triggering actions, chat-based flows).

• Comfortable with databases (Google Sheets as DB, Airtable, or basic SQL knowledge is a plus).

• Good analytical mindset; able to spot inefficiencies and fix them.

• Fluent in Hindi & English; organized and proactive in a startup environment.

• Graduate (BSc / BE / BTech from a reputed institute).

• Preferred

• Exposure to manufacturing, Supply chain ops, or fintech lending processes.

• Basic scripting (Google Apps Script, Python basics) or no-code AI tools.

• Intermediate / Advance level Agentic AI proficiency is a plus

What We Offer

• Competitive salary

• Chance to shape operations in India's EV transition with latest Technologies

• Office-based role in Noida with learning and fast growth.