Padmi

SAP IS-U Consultant CRM (Delhi)

Delhi NCRPosted 1 month ago
Computer Systems AnalysisMid-levelFull Time; Regular
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Urgent Requirement Job Description: SAP IS-U Consultant CRM / FICA / Client Coordination Employment Type Full-Time preferred Contract / Part-Time can also be considered based on profile quality Experience Required-4+yrs Location -Delhi / Chennai Client-side coordination may be required. Interested candidate can share their updated resume at Key Responsibilities - Work closely with Think Gas stakeholders to understand SAP IS-U, CRM, and FICA-related business requirements. - Support requirement gathering, process discussions, and solution alignment for utility business processes. - Coordinate between client business users, AIRDIT internal teams, and technical/functional consultants. - Prepare Functional Specifications and clearly document client requirements. - Support client/account coordination, follow-ups, meeting notes, and requirement tracking. - Assist in discussions related to IS-U processes such as customer service, billing, meter-to-cash, device/meter lifecycle, and field operations. - Support integration understanding across IS-U, CRM, FICA, PM/MM, and allied modules wherever applicable. - Participate in QAM-related discussions as one of the AIRDIT product/use cases. - Help identify process gaps, data issues, and areas where AIRDIT solutions can add value. - Maintain strong client communication and ensure smooth coordination for ongoing requirements. Required Skills - Strong hands-on experience in SAP IS-U. - Good exposure to SAP CRM. - Good exposure to SAP FICA. - Understanding of utility domain processes, preferably gas distribution. - Knowledge of IS-U processes such as meter-to-cash, customer lifecycle, device/meter management, billing, and field operations. - Ability to understand client requirements and convert them into Functional Specifications. - Exposure to SAP PM/MM or allied module integration will be an added advantage. - Ability to support client coordination and account management activities. - Valuable documentation .

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