Senior Systems Engineer, Applications

Role Overview: As a Senior Engineer in the Monitoring and Observability team at Ensono, you will play a crucial role in designing, implementing, and optimizing monitoring solutions to ensure the reliability and performance of Ensono's distributed and application services. Your expertise in real-time monitoring, alerting, anomaly detection, and automation will be key in proactively identifying and resolving incidents. Additionally, you will be involved in designing and implementing client solutions managed by Ensono. Key Responsibilities: - Engineer and operate a scalable monitoring and observability platform for Ensono's Hybrid Cloud clients, utilizing tools such as BMC Truesight, BMC Helix, Entuity, and Vmware Aria Ops from the Ensono fleet. - Develop and execute a strategic roadmap for observability and monitoring tools, aligning them with business and clients' requirements. - Define best practices for monitoring, including proactive alerting, anomaly detection, and performance analytics. - Operate and optimize end-to-end monitoring solutions to provide real-time visibility into network, distributed systems, and applications. - Establish automated alerting thresholds based on Service Level Objectives (SLO) and Service Level Agreement (SLA). - Define monitoring audit standards for conformance and compliance purposes on both standard and custom monitors. - Serve as a point of escalation for day-to-day monitoring-related incidents. - Automate monitoring configurations and telemetry collection using scripting and Infrastructure as Code (IAC) tools like Ansible and Terraform. Qualifications Required: - 7+ years of hands-on experience with monitoring tools such as BMC Truesight, BMC Helix, Entuity, ITM, Network, and Infrastructure Monitoring. - 7+ years of experience in observability or monitoring engineering operational roles. - Experience with Infrastructure as Code (Ansible, Terraform, etc.) for deploying observability tools. - Strong analytical and problem-solving skills for diagnosing complex issues. - Effective communication and leadership skills, particularly in training and collaborating with cross-functional teams. - Ability to think creatively about processes impacting business engagement and continuously refine them. - Capacity to excel in an independent and collaborative fast-paced environment while managing priorities effectively. - Bachelor's degree in a related field. Additional Details About Ensono: Ensono is a place that encourages Associates to excel and achieve great things, both for clients and in their careers. It is a space where you can pursue professional goals, collaborate on innovative ideas with your team, learn new skills, reach wellness milestones, or engage in community service through volunteer programs. Ensono values flexibility and work-life balance, offering positions that may allow remote or hybrid work at Ensono office locations. The company provides various benefits such as Unlimited Paid Day Off (PDO) Plan, health plans, 401(k) with company match, dental and vision coverage, wellness programs, flexible work schedules, and more. Ensono is committed to promoting equal employment opportunities, building a diverse and inclusive workforce where all qualified applicants are considered based on merit without regard to various factors. Role Overview: As a Senior Engineer in the Monitoring and Observability team at Ensono, you will play a crucial role in designing, implementing, and optimizing monitoring solutions to ensure the reliability and performance of Ensono's distributed and application services. Your expertise in real-time monitoring, alerting, anomaly detection, and automation will be key in proactively identifying and resolving incidents. Additionally, you will be involved in designing and implementing client solutions managed by Ensono. Key Responsibilities: - Engineer and operate a scalable monitoring and observability platform for Ensono's Hybrid Cloud clients, utilizing tools such as BMC Truesight, BMC Helix, Entuity, and Vmware Aria Ops from the Ensono fleet. - Develop and execute a strategic roadmap for observability and monitoring tools, aligning them with business and clients' requirements. - Define best practices for monitoring, including proactive alerting, anomaly detection, and performance analytics. - Operate and optimize end-to-end monitoring solutions to provide real-time visibility into network, distributed systems, and applications. - Establish automated alerting thresholds based on Service Level Objectives (SLO) and Service Level Agreement (SLA). - Define monitoring audit standards for conformance and compliance purposes on both standard and custom monitors. - Serve as a point of escalation for day-to-day monitoring-related incidents. - Automate monitoring configurations and telemetry collection using scripting and Infrastructure as Code (IAC) tools like Ansible and Terraform. Qualifications Required: - 7+ years of hands-on experience with monitorin