Padmi

Technical Support Specialist

United StatesPosted 1 month ago
IT supportUnspecified
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This position can be filled as a Technical Support Specialist I, II, III, Senior, or Senior Lead depending on the candidate's qualifications and experience.

JOB PURPOSE/SUMMARY:

Responsible for developing, implementing, and managing improvement projects, and/or provide diagnostic subject matter expertise to enhance the overall reliability, efficiency, and safety of the plant.

JOB DUTIES/RESPONSIBILITIES:

Provide primary or backup technical support for various plant system and processes; primary need in controls systems but not limited to

Utilize experience, knowledge, and online monitoring systems and tools to analyze, trend, and monitor plant equipment performance data in an effort to improve plant operation

Provide technical support to maintenance, outage, and capital projects

Technical Lead on specific / complex projects which can include contract(or) management responsibilities

Support equipment problem solving, condition assessments, and represent Entergy during OEM discussions or shop repairs.

Conduct and/or support root cause analysis / CAP and prepare reports for management use

MINIMUM REQUIREMENTS:

Minimum education required of the position:

High school diploma or GED or equivalent work experience

Desired:

Associate Degree in Engineering Technology or B.S. Degree in Science in a technical field

Minimum experience required of the position:

Tech Support Specialist I: 0-2 years of power plant or relevant technical experience is preferred.

Tech Support Specialist II: 2-4 years of power plant or relevant technical experience is preferred.

Tech Support Specialist III: 4-6 years of power plant or relevant technical experience is preferred.

Tech Support Specialist Sr: 6+ years of power plant or relevant technical experience is preferred.

Tech Support Specialist Sr Lead: 8+ years of power plant or relevant technical experience is preferred.

Minimum knowledge, skills, and abilities required of the position:

Proficiency in all applications of the Microsoft Toolkit

Must possess good computer skills

Ability to work independent of direct supervision

Good communication skills also required

Duties often require call outs and work after normal hours

Be able to keep records and reports

Preferred knowledge, skills, and abilities 3-5 years of Power Plant Control System Experience i.e. Mark VIe, Ovations, Allen Bradley PLCs, Foxboro. Familiar with power distribution systems i.e. switchgear, breakers, transformers, batteries and relays.

Any certifications, licenses, etc.

None

This position can be filled as a Technical Support Specialist I, II, III, Senior, or Senior Lead depending on the candidate's qualifications and experience.

Position can be located within the ETS North Region which is from Monroe, LA to Batesville, AR.

JOB PURPOSE/SUMMARY:

Responsible for developing, implementing, and managing improvement projects, and/or provide diagnostic subject matter expertise to enhance the overall reliability, efficiency, and safety of the plant. This position will primarily support the ETS – Northern Region but will assist all of PowerGen as applicable.

JOB DUTIES/RESPONSIBILITIES:

Provide primary or backup technical support for various plant system and processes; primary need in controls systems but not limited to

Utilize experience, knowledge, and online monitoring systems and tools to analyze, trend, and monitor plant equipment performance data in an effort to improve plant operation

Provide technical support to maintenance, outage, and capital projects

Technical Lead on specific / complex projects which can include contract(or) management responsibilities

Support equipment problem solving, condition assessments, and represent Entergy during OEM discussions or shop repairs.

Conduct and/or support root cause analysis / CAP and prepare reports for management use

MINIMUM REQUIREMENTS:

Minimum education required of the position:

High school diploma or GED or equivalent work experience

Desired:

Associate Degree in Engineering Technology or B.S. Degree in Science in a technical field

Minimum experience required of the position:

Tech Support Specialist I: 0-2 years of power plant or relevant technical experience is preferred.

Tech Support Specialist II: 2-4 years of power plant or relevant technical experience is preferred.

Tech Support Specialist III: 4-6 years of power plant or relevant technical experience is preferred.

Tech Support Specialist Sr: 6+ years of power plant or relevant technical experience is preferred.

Tech Support Specialist Sr Lead: 8+ years of power plant or relevant technical experience is preferred.

Minimum knowledge, skills, and abilities required of the position:

Proficiency in all applications of the Microsoft Toolkit

Must possess good computer skills

Ability to work independent of direct supervision

Good communication skills also required

Duties often require call outs and work after normal hours

Be able to keep records and reports

Preferred knowledge, skills, and abilities 3-5 years of Power Plant Control System Experience i.e. Mark VIe, Ovations, Allen Bradley PLCs, Foxboro. Familiar with power distribution systems i.e. switchgear, breakers, transformers, batteries and relays.

Any certifications, licenses, etc.

None

Primary Location: - Arkansas : Redfield Job Function : Engineering FLSA Status : Relocation Option: Union description/code : Number of Openings : 1 Req ID: 124056 Travel Percentage :Up to 25%

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