Manager IT Infrastructure (Surat)

The Manager IT Infrastructure & Security owns the operational performance, security and governance of the enterprise infrastructure estate. The role leads a team of specialists and associates across server, network, cloud, virtualization, endpoint, telecom and physical-security systems, ensuring resilient operations, robust cybersecurity posture and ISMS / ISO 27001 compliance. The Manager translates technology strategy set by the CISO/CIO into executable plans, manages vendors and budgets, oversees incident and change governance, and drives continuous improvement, automation and risk reduction across the function. Key Responsibilities - Own end-to-end operations of the infrastructure stack data-center, server, storage, virtualization, network, firewall, cloud, endpoint, telecom and ELV / physical-security systems delivering agreed availability, performance and security KPIs. - Lead, coach and develop a team of Assistant Managers, Specialists and Associates; set objectives, conduct reviews and build a structured competency-based development plan. - Define and govern IT operations processes aligned to ITIL Incident, Problem, Change, Release, Configuration and Service-Level Management. - Chair the Change Advisory Board (CAB) for infrastructure changes, approve risk-assessed changes and ensure zero unauthorized changes. - Drive the cybersecurity operations agenda firewall, EDR, IAM, VAPT, vulnerability management, SIEM, security monitoring and incident response in coordination with the CISO. - Act as the operational Management Representative (MR) for ISMS / ISO 27001 maintain the Statement of Applicability, risk register, controls evidence, internal audit programmed and external audit readiness. - Lead policy and procedure lifecycle (IT, security, acceptable use, access, BYOD, vendor, DR/BCP) including periodic review and management of change. - Plan and govern capacity, lifecycle and refresh of infrastructure assets; build and execute the annual technology .